At Al Shafei Steel Company, we're committed to delivering our industrial machines safely and efficiently to our customers in Egypt and across the Arab world. Below is everything you need to know about shipping, delivery, and after-sales service.
We ship to all governorates of Egypt and to 17 Arab countries including Saudi Arabia, UAE, Kuwait, Qatar, Bahrain, Jordan, Libya, Tunisia, Morocco, Algeria, Sudan, Yemen, Iraq, Syria, Lebanon, and Palestine.
All machines are professionally packaged using protective materials to ensure they arrive in excellent condition. Heavy equipment is secured with industrial wrapping and wooden crates when needed.
Our technical team provides installation and operational training for machines delivered inside Egypt. For international orders, we provide remote support via video and detailed installation guides.
All machines come with a standard warranty from the manufacturer. Please contact our team to inquire about the specific warranty terms for your machine's model.
We provide ongoing technical support via WhatsApp and phone to help you get the most out of your machine. Spare parts are available and can be shipped directly to your location.
Need a shipping quote?
Contact us on WhatsApp for a quick quote: +20 109 974 7509